
Frequently asked questions
Our typical response time for customer inquiries is within 24-48 hours via email Monday-Friday. Weekends closed for events. We strive to address all questions and concerns as quickly as possible to ensure a smooth experience for our customers. Please call us for immediate assistance, 832-869-8083.
To book a rental item, you can visit our website and browse through our catalog. Once you find the item you want, please send us an inquiry via email for the request. You can also contact us directly for assistance, 832-869-8083.
Yes, we offer custom painting services for our rental props. Please contact us directly to discuss your specific requirements and to get a quote.
To request a custom fabrication, please contact us with your specific requirements. Our team will work with you to understand your needs, provide a quote, and create a timeline for the project.
Yes, we have a minimum order of $800 for delivery, plus the delivery fee. In the case, order is under that amount, we can arrange order pick up from our warehouse or a weekday drop off.
